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FREQUENTLY ASKED QUESTIONS

Find answers to the most common questions below, or contact us at any time.

What are your templates?

Our templates are ready-to-use business documents for builders and contractors. They help you present your business professionally, build client trust and win more work. Every template is fully editable, so you can tailor it to your business and branding.

How do I access my templates?

Straight after checkout you receive a PDF with your Canva links and a quick start video guide. Open the links, sign in to Canva's free plan and start editing. No paid account is required.

Are the templates fully customisable?

Yes. You can edit every word, colour, font, photo and logo to match your branding and the needs of each project. You can also add, remove or reorder pages.

What software do I need?

Only Canva, which is free. You can edit on a computer, tablet or phone, then download a PDF to email or print.

Do you offer refunds?

Due to the digital nature of our products, all sales are final. If you have any problem with your files, or a template is not as described, please contact us at info@tradeprojectkit.com and we will be happy to help. See our Refund Policy.

Can I use the templates for multiple clients and projects?

Yes. After purchase you can use the templates on unlimited projects for your own business. They may not be resold, shared or redistributed.

Is this a one-time payment?

Yes. You pay once and the templates are yours to keep, including any future updates. There are no subscriptions, renewals or hidden fees.

How quickly will I receive my templates?

Immediately. Your download is available as soon as your payment is complete, and a confirmation email with your download link is sent to you as well.