Refund policy

Refund Policy — Digital Products

Digital purchases

Trade Project Kit products are digital downloads. No physical products are shipped.

All sales are final, except where applicable law requires otherwise or we approve an exception under this policy. We do not offer an unconditional money-back guarantee.

Your satisfaction matters

If your purchase isn't what you expected, please contact us at info@tradeprojectkit.com. Include your order number, the email address used for your purchase, and a short explanation of your concern.

You can contact us at any time. We review goodwill refund requests individually, considering the issue described and the circumstances of the purchase. We may approve a refund at our reasonable discretion. Submitting a request does not guarantee approval.

Problems with your purchase

If you cannot access your files, receive missing or corrupted files, or believe the product materially differs from its description, please contact us so we can investigate and address the issue.

Any refund or other remedy required by applicable law is separate from our discretionary goodwill refund process.

Your legal rights

Nothing in this policy excludes or limits any rights or remedies you may have under applicable consumer protection law.

Contact

info@tradeprojectkit.com